Privacy Policy

Privacy Policy

Scope and Consent

We’re committed to providing you with exceptional communication services while respecting your privacy. Using our app means you agree to this Privacy Policy and our Terms of Use. By using our Services, you consent to the collection, use, disclosure, and retention of your personal information as described below.

Information We Collect

• Registration & Account Information: Name, email, phone number, profile picture (optional), and billing information (if applicable).
• Contact List: Phone numbers from your device’s address book. This helps us connect you with other users and facilitates the friend-finding feature.
• Social Media Information: If you sign in using social media accounts (e.g., Facebook, Twitter), you agree to grant us access to your public profile, friend list, email address, and other information according to your settings on those sites.
• Activity Information: Length of external calls, call participants, SMS messaging history (excluding content, which is end-to-end encrypted), and usage information. This needs us for billing purposes.
• Image Information: Primarily, your profile picture if you choose to provide one. We may also process images you share through the app for features like image enhancement or filtering.

How We Use the Information

• Provide Our Services: Creating your account, making your profile visible to other users, connecting you with contacts, processing payments, and providing customer support.
• Features and Functionality: Offering in-app filters and editing tools for the images you share.
• Improve Our Services: Analyzing call and usage patterns helps us optimize network performance and troubleshoot issues.
• Personalize Your Experience: Tailoring service functionalities, suggestions, and targeted advertising (where applicable) based on your preferences.
• Fraud & Spam Prevention: Protecting you and other users by detecting potential fraud, spam, or abuse.
• Legal Compliance: Fulfilling legal and regulatory obligations.

Information Sharing

We will only share your data in the following limited circumstances:

• Service Providers: With trusted partners who help us provide our services, such as those who manage infrastructure, payment processing, and fraud detection.
• Advertising Partners: Limited non-identifiable information for interest-based advertising (You can opt-out via device settings).
• Law Enforcement: When required by law, such as in response to a subpoena or court order.
• Change of Control: If our company changes ownership, ensure continuity of service (you will be notified beforehand).

Security

We use industry-standard security measures (firewalls, data encryption, access controls) to keep your information safe. However, please be aware that no data transmission is foolproof, and it’s essential to keep your login credentials and devices secure.

Your Choices

• Access and Edit Your Information: Update your account details in the app’s settings.
• Image Sharing: Your profile picture is optional, and you control what images you send within the app.
• Contact List Access: You can disable syncing with your device’s contact list in the settings.
• Location Data: Manage permissions for location data through your device settings
• Marketing Communications: Customize notification preferences within the app or use device settings.

International Transfer

We operate globally. Your data may be processed in countries where privacy laws differ from your own. We use appropriate safeguards, including contractual agreements with partners, to protect your data in these situations.

Location Service

CallsApp requires permission to access your device’s location to enable location-sharing features with your friends.

Permission Options

You can select from the following permission options based on your preference:

• While Using the App: Location access is granted only when CallsApp is open and actively in use.
• Only Once: Location access is granted only for the current session, after which it will be required to ask again.
• Always: Location access is always enabled, even when CallsApp is running in the background.

Location Sharing Modes

Depending on your chosen permission option, you can share your location in different ways

• Single Location Sharing: To share your location once, CallsApp needs permission set to either “Only Once” or “While Using the App.”
• Live Location Sharing: To share your live location continuously with friends, CallsApp requires “Always” permission.

Changing Permissions

You can modify any granted permissions for location access in your device settings at any time. Please refer to your device’s instructions on managing app permissions.

Children’s Privacy

Our services are not designed for children under the age of 10. We do not knowingly collect personal information from children under this age.

Updates

We may update this policy periodically. You’ll be notified of significant changes within the app and/or via email.

Contact Us

If you have questions or concerns, please reach out to us.