Privacy Policy

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As part of our mission to spread good voice and text experience, we want you to share the things that matter to you most with your friends, family and anyone else around you. It?s important to us that you feel comfortable and trust us with your information when you use the CallsApp services (the ?Services?). Please take a few minutes to read this Privacy Policy, so that you understand what information we collect, what we do with it and why.

通常,我们仅收集允许我们为您提供最佳服务的信息。例如,这包括一些简单的任务,例如允许其他用户看到您选择显示的名称和图片。它还可以帮助我们使服务免受欺诈和垃圾邮件的侵扰,并且可以使我们对哪些附加服务可能对您有用以及以下本政策中规定的所有其他目的有独特的了解。

Starting with CallsApp 1.0.1, all of CallsApp?s core features are secured with end-to-end encryption: CallsApp calls, one-on-one messages, group messages, private media sharing and secondary devices. This means that the encryption keys are stored only on the clients? devices and no one, not even CallsApp itself, has access to them.

范围和同意
Before you start sharing good voice and text experience, it?s important you understand that by using our Services, you allow us to collect, use, disclose, and retain your personal information and other information but we will never read or listen to the content you are sharing privately. You can be sure that we will only use your information as described in this Policy.

通过使用服务,即表示您也同意我们的使用条款。如果要使用CallsApp,请确保您已阅读并同意我们的使用条款。

我们收集的信息
First of all, we want you to be assured that we do not read or listen to the content of your messages and/or calls made privately via CallsApp and we do not store those messages once they have been delivered to their destination (which on average takes less than one second). If for some reason, the message, wasn?t delivered to its destination within up to 2 weeks, it will be deleted from our servers.

请注意,与漫游器和公共帐户以及社区的聊天未进行端到端加密,但是当发送到CallsApp服务器以及从CallsApp服务器发送给第三方(公共帐户所有者和/或由此类所有者集成的其他第三方工具(例如CRM解决方案)。

We collect the minimum information required to achieve the purposes set out in this Policy (see below), and you have the ability to limit such collection, as specified below under ?Your Choices?:

(a) Registration and Account Information: When you use our various Services you voluntarily give us personal information (e.g., name, email, phone number and, when necessary, billing information) and you are not anonymous to us. That means your name and photo (if you choose to provide them) will be visible to other CallsApp users. When you install the CallsApp App, you?ll also be asked to allow us access to your mobile device?s address book. A copy of the phone numbers and names of all your contacts won’t be collected and stored on our servers.

(b)社交媒体信息:如果您通过Facebook,Twitter或VK等第三方社交媒体网站登录自己的CallsApp帐户,则表示您同意允许我们持续访问这些网站上的个人信息(例如,您的公众个人资料,朋友列表,您关注的人或关注您的帐户,您的电子邮件地址,生日,工作历史,教育历史,兴趣,当前所在的城市和观看视频)。如果这些网站的用户向我们提供了访问他们的个人资料的权限,而您是他们的朋友或人脉之一,则我们可能会收到存储在社交媒体网站上的有关您的某些信息,这取决于您在这些网站上的设置。

(c) Activity Information: While using the CallsApp Services, we won’t display your connection status, whether you have received and seen messages sent to you. We’ll present if you are currently on another call, and information related to the calls and messages you have sent and received such as length of the call, who called who, who messaged who, and at what time. As for call information (length of the call, missed calls etc.), we believe they are important for other CallsApp users and therefore cannot be canceled.

We will receive interaction information from your use of our Services. When you interact with Public Accounts, bots and Communities on our Service, we may obtain information about the messages you have liked, comments you have left and also websites you?ve viewed through links in them. When you use our Chat Extensions and shopping solution we may know which items you searched and shared. In addition, we collect information about the accounts you have visited and the content you have viewed in order to improve the relevance of our Services.

我们收集有关您通过CallsApp和/或通过CallsApp下载的应用(例如游戏)使用的增值服务的信息。这包括您当前是否在线,您的个人喜好(例如将服务连接到CallsApp)以及使用该服务的方式(例如,频率,持续时间)。我们可能还会告诉其他CallsApp用户您正在使用某种服务或应用程序(以建议他们也尝试使用该服务)。

(d)来自其他来源的信息:我们收集的信息可能与我们依法收到的外部记录的信息(例如,人口统计信息和其他联系信息)结合在一起。

(e) Additional Information: To prevent fraud we may securely process some data from your device to identify it. (e.g. device unique ID, device operating system, installed apps) We never collect or share any sensitive user data. We may also collect your WPS location data ? you can choose whether to allow this by changing your geolocation tracking settings.

CallsApp service allows you to call a number outside of the CallsApp registered community at low cost local rates. If you want to use CallsApp, you?ll need to create a ?CallsApp Account? by selecting a password, and providing certain personal information (e.g., name, email and billing information). We will also keep your CallsApp call detail records for billing and legal records, and to make you relevant offers. When calling through CallsApp, just like regular phone calls you make, details of the call are available to the phone operator of the person you called (and possibly other facilitating phone operators ? but this is the same as any regular phone call you make).

当您选择将电子邮件连接到CallsApp帐户时,我们将使用您在注册过程中提供的信息(例如,姓名,电子邮件,密码,电话号码)以及您的IP地址。当您将电子邮件帐户链接到CallsApp帐户时,如果您还没有一个帐户,我们还将自动为您的母公司CallsApp Inc.和CallsApp公司家族(组)中的其他实体创建一个帐户服务。某些注册和活动数据将作为此过程的一部分与CallsApp公司家族共享,如下所述。您可以随时通过在应用程序上编辑个人资料来选择从CallsApp帐户断开与CallsApp帐户的链接。

用途和保留:
我们的使命是不断改善我们的服务并为您提供新的体验。作为此任务的一部分,我们将您的信息用于以下目的:

(a)提供我们的服务:我们使用您的注册和帐户信息来(i)为您注册该应用程序,并为CallsApp创建您的用户帐户; (ii)创建您的个人资料并使其可见; (iii)处理您的付款; (iv)创建您的CallsApp ID; (v)提供客户服务,向您提供有关您的帐户的信息,并响应您的请求; (vi)通过在服务上提供内容(例如游戏)来个性化您的体验,包括有针对性的CallsApp服务和我们认为您最感兴趣的其他第三方服务的广告;个性化可能包括关于您将看到的内容和时间的自动决策,但请放心,这不会对您产生法律影响; (vii)指出您的哪个联系人已经是CallsApp成员,并在您的联系人在“服务”上变为活动状态时通知您; (viii)显示在“服务”上接到电话时在地址簿中显示的联系人的姓名。

(b)改善我们的服务:我们使用呼叫日志信息和使用信息(如上所述)来更好地了解网络行为和趋势(用户发出的消息和呼叫数量,典型目的地,呼叫长度,网络类型等),检测潜在的中断和技术问题(这有助于我们注意到某些地理位置的通话量下降,通话时长发生变化,典型网络发生变化等)来改善我们的服务。

(c) Provide Interesting Offerings to You and others: As part of value added services provided by us or by a third party within CallsApp, we may use your information to continuously optimize and personalize those services and send you personal updates about new offerings which we believe you will find relevant. We may share with our service providers unique identifiers to determine the best way to tell potential new users about our services. When you join CallsApp, the contacts in your address book that are already CallsApp members may be informed that you?re now on CallsApp too.

向机器人或公共帐户发送消息,订阅机器人或公共帐户将允许该机器人或公共帐户的管理员向您发送通知和个人消息。如果您不希望收到此类通知,则可以调整帐户设置以拒绝接收或退出接收更多通知的任何时间。在CallsApp为您提供特定的位置服务产品之前,系统将要求您允许使用位置数据,并且您还可以调整手机首选项以随时禁用位置数据的使用。

(d)处理您的付款:我们可能会使用您的姓名和电话号码之类的信息来通过有担保的第三方服务提供商处理您对我们服务的付款,并合计确定向我们的电话运营商和其他服务提供商收取的费用。

(e)防止欺诈和垃圾邮件;执法:我们真的希望CallsApp免受垃圾邮件和欺诈性内容的侵害,以便让您感到安全和自由。我们可能会使用您的信息来预防,检测和调查欺诈,安全漏洞,潜在的禁止或非法活动,保护我们的商标并执行我们的使用条款。这可能包括消息中包含的URL,这些URL被其他用户报告为SPAM,或者被怀疑是未经请求的,并且正在使用您的操作系统身份验证服务。我们可能会基于此类数据和为此而创建的其他逻辑,使用自动决策来关闭帐户,以保护其他用户并防止再次发生违规行为。如果您的帐户已被阻止,则可以联系我们的支持。我们可能会使用您的信息和通话记录信息来遵守适用法律。

(f)与您交流:作为CallsApp系列的一部分,我们希望与您保持联系。我们使用您的信息(通过消息或其他方式)与您联系,以维护该应用程序(包括您的CallsApp用户帐户),遵守您声明的通信首选项或提供有关其他CallsApp服务的更新。

数据保留:除非另有说明,否则我们会保留必要的信息,只要这些信息对于实现上述目的或使我们能够遵守法律数据保护保留义务对我们而言是必要的和相关的。停用您的帐户后,我们将仅根据法律或其他法律原因要求我们保留的有关您的个人数据减至最少。我们可能会以无法识别的方式保留活动数据,以改善我们的服务。如果您不删除您在公共帐户和社区上发布的信息,则它们可能会保留。

披露:
您的数据对我们而言是安全的,但是我们确实与我们信任的第三方共享您的个人信息,以便为您提供我们的服务,如下所示:

(a) The CallsApp Corporate Family: We may share the information we collect about you with the CallsApp corporate family, including our parent company, T-One Corporation Inc., and its and our affiliates and subsidiaries. The information may be disclosed to: (i) provide joint content and our services (e.g., registration, coordination of membership accounts between the CallsApp corporate family, transactions, analytics and customer support); (ii) help detect and prevent potentially illegal acts, violations of our policies, fraud and/or data security breaches. The information provided in your registration, if you link your email to the CallsApp account, will be shared with CallsApp group to create the CallsApp account and/or to link your CallsApp account with your CallsApp account. Data about your use of the CallsApp Service and CallsApp group services will also be shared to the joint account. The purpose of this practice is to provide joint content and a better service from us and the group, and allow you to enjoy from the CallsApp ecosystem benefits, as well as for fraud prevention and personalization of the services, and any other purpose described in the privacy policy of the other CallsApp group company providing the service. You can choose to delink your CallsApp account from the CallsApp account at any time by editing your profile on the app.

(b) App Providers and Other Third-Parties: We may disclose your information to service providers and other third-parties under contract who help with providing you and others our Services on our behalf or other services provided by third-parties via our Services (such as, but not limited to, fraud and spam investigations, payment processing, site analytics and operations, providing special partnership features in our service? either on an aggregate non identifiable basis, or using a unique identifier which is not attributable to you). They are required to secure the data they receive.

(c) Advertising partners: to enable the limited advertisements on our service, we may share a unique advertising identifier that is not attributable to you, with our third party advertising partners, and advertising service providers, along with certain technical data about you (your language preference, country, city, and device data), based on our legitimate interest. This includes partners managing our advertising placements and also advertisers themselves and their agencies or third parties managing their advertising demands. Your unique advertising identifier is created by your mobile device?s operating system and you can change it or choose not to share it at any time. If you want to know more, read our Cookies and Tracking Technologies Policy.

(d)法律和执法:我们可能会针对与恐怖行为,刑事调查或涉嫌违法活动或任何其他可能暴露于他人的活动有关的经过核实的请求,向执法部门,政府机构或授权的第三方披露您的信息我们,您或任何其他CallsApp用户应承担法律责任。

(e) Change of Control ? New Owners: We may share your information with another business entity, if we plan to merge with or be acquired by that business, or are involved in a transaction with similar financial effect. In such a situation we would make reasonable efforts to request that the new combined entity or other structure follow this Policy with respect to your personal information. If your personal information was intended to be used differently, we would ask the new entity to provide you with prior notice.

Because CallsApp is global, the recipients above may be located outside the country in which you are located. See the section on ?International Data Transfers? below for more information.

您公开分享的信息
Some of our Services allow you to share information with others on a public basis. If you post information on a public feature of our Services or through social media sites, plug-ins or other applications, do not forget this information is public on our Services and, depending upon your privacy settings, may also become public on the Internet. When you post on Communities, the admin of the Community has the ability to allow everybody to access it, but you can always actively delete messages you posted. We cannot prevent or control further use of this information so please make sure you only post information that you?re happy to be seen publicly. We may also further use such public information you share, for various reasons, such as improving our service and providing you with relevant content, and analyzing trends.

You can control what data you share through privacy settings available on some social media sites. Please refer to those third-party sites? privacy policies and terms of use to learn more about their privacy practices, as we do not control these.

在此阶段,您公开共享的所有内容都可以用于整个CallsApp社区。如果您希望删除过去共享的某些内容,可以通过删除该内容来实现。它会从我们的服务中删除,但可能会保留在某些用户的本地设备上(假设他们已选择保存它)。

您的选择
We want you to have control over how you communicate. That is why, for example, we allow you to delete messages even after they have been sent (it will be deleted for you, your friend and our service). How cool is that? You can also control your privacy settings within the App to change the visibility of your online status or prevent other users from knowing which CallsApp apps and games you are using. You can disable the ?seen? notification so that other users do not know whether you?ve read a message yet. You can choose not to share your photo, opt not to receive location-based messages along with many other additional options, which are available within the app. You can also make additional choices on your phone?s settings by changing our app?s permissions such as location sharing, access to contact list and more.

CallsApp有时可能会向您发送有关该服务的管理和操作的更新(例如,有关您的交易,政策变更,技术问题等)。我们也可能会发送您认为可能与您感兴趣的CallsApp或第三方有关产品的通知。如果您不希望收到此类通知,则可以调整系统设置以拒绝这些通知。

Cookies和跟踪技术
当您访问应用程序和/或我们的网站时,我们和我们的业务合作伙伴可能出于各种目的使用cookie和其他跟踪技术。要了解更多信息,请访问我们的Cookies和跟踪技术政策。

访问,查看和更改您的个人信息
作为注册会员,您可以随时通过在应用程序上访问您的帐户或联系我们的支持人员来查看和更改个人信息。如果您的个人信息发生更改或不正确,请确保及时更新。我们可能会保留已关闭帐户中的一些信息,以便我们能够遵守法律,防止欺诈,协助调查,解决纠纷,分析程序或对程序进行故障排除,执行我们的使用条款或采取法律允许的其他措施。同样,如果您的帐户或会员资格被终止或暂停,我们可能会保留一些信息,以防止您重新注册。

EEA隐私权

如果您使用EEA提供的服务,则您的个人信息享有某些权利,并受当地法律的约束。其中包括以下权利:访问您的个人信息,更正我们持有的有关您的信息,删除您的个人信息,限制我们对您的个人信息的使用,反对我们对您的个人信息的使用,以可用电子方式接收您的个人信息格式化并将其传输给第三方(数据可移植性权利),请向您当地的数据保护机构投诉。要了解有关行使您的EEA权利的更多信息,请访问我们的EEA权利页面。如果您想了解或行使这些权利,请通过以下详细信息与我们联系。如果我们需要您提供其他信息以满足您的要求,我们将与您联系。

我们必须具有法律依据来处理您的个人信息。在大多数情况下,法律依据将是以下之一:

履行我们对您的合同义务,例如提供服务,以确保正确支付发票。
您已同意处理的地方。
遵守我们的法律义务,如上所述。
为了满足我们的合法利益,例如了解您如何使用我们的产品服务,并使我们能够从中获取知识,从而使我们能够开发新产品和服务,并为您和您看到的广告个性化服务。当我们处理个人信息以满足我们的合法利益时,我们采取了强有力的保障措施,以确保您的隐私受到保护,并确保您的利益或基本权利和自由不损害我们的合法利益。
保护数据主体或另一个自然人的切身利益。
执行为公共利益而执行的任务所必需的。
当法律要求我们收集和使用某些类型的个人信息时,我们可能会征得您的同意(例如,与Cookies和跟踪技术有关,或者我们出于执行服务以外的目的处理准确的位置数据时)。如果我们征求您的同意以处理您的个人信息,则您可以随时通过本隐私声明末尾的详细信息与我们联系或在应用程序中更改设置来撤回您的同意。我们建议您与我们联系以更新或更正您的信息,如果信息发生更改或我们持有的有关您的个人信息不正确。 CallsApp Media Sarl是我们根据本隐私政策收集和处理的数据的控制者。我们致力于与您合作,以公平解决任何有关隐私的投诉或担忧。但是,如果您认为我们无法解决您的投诉或疑虑,则您有权使用其在线表格向您的数据保护机构或卢森堡的数据保护机构投诉。

CallsApp土地隐私权

如果您将CallsApp设置为每天进行连接和共享的选择,请确保发送良好的语音和文本体验并让您的朋友微笑。最终,这就是CallsApp的目的。

第三方网站和应用程序:
我们的应用程序可能包含指向其他第三方网站的链接,或者您可以从第三方网站访问应用程序。我们对这些第三方网站的隐私惯例或内容概不负责。

Back-Up: When you back-up your CallsApp conversations, they are kept on your device?s service according to operating system?s (iOS / Android and desktop operating system) terms and policies and are no longer protected by CallsApp?s end to end encryption.

安全
We know that security is important to our users and we care about the security of your information. We maintain technical, physical, and administrative security measures to protect the security of your personal information against loss, misuse, unauthorized access, disclosure, or alteration. Some of the safeguards we use include firewalls, data encryption, physical access controls to our data centers and information access authorization controls. We need your help too: it is your responsibility to make sure that your personal information is accurate and that your password(s) and account registration information are secure and not shared with third-parties. Starting with CallsApp 6.0, all of CallsApp?s core features are secured with end-to-end encryption: CallsApp calls, one-on-one messages, group messages, private media sharing and secondary devices. This means that the encryption keys are stored only on the clients? devices and no one, not even CallsApp itself, has access to them.

Children?s Privacy
我们的服务不适用于10岁以下的儿童。因此,我们不会有意通过我们的网站,应用程序,服务或工具从10岁以下的任何人那里收集个人信息。在EEA中,某些默认隐私设置将应用于以下用户年龄为16岁,并且只有在法定监护人书面指示的情况下才能更改。

国际转移
我们在全球开展业务,并向全球的CallsApp用户提供服务,使他们能够在全球范围内彼此通信。这意味着您的个人信息可能需要在数据保护和隐私法规可能无法提供与您所在国家/地区相同级别的保护的国家/地区进行处理。我们在美国,亚洲,欧洲(包括俄罗斯),澳大利亚和巴西的计算机上存储和处理您的个人信息,并使用可能位于欧洲经济区(EEA)以外各个位置的服务提供商。根据适用的法律要求采取适当的保护措施(例如合同承诺),以确保您的数据得到充分的保护。

B2B合作伙伴数据
当您作为我们的b2b合作伙伴出于商业目的与我们交流时,我们将保存您提供的联系信息(电话号码,电子邮件,地址等)以及我们已有的任何往来信件。我们使用受信任的第三方处理器来保存此类数据,所有操作均符合本隐私政策的规定。您可以随时选择退出我们的直接营销电子邮件,并可以就任何有关您的数据的请求与我们联系。

本政策的更新
随着我们服务的发展,我们可能会不时更新本政策。您同意,我们可以通过在应用程序上发布通知来通知您有关个人信息处理方式的重大变更。请经常检查应用程序以获取更新。

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